WE LISTEN
Classic barbering skills and old-fashioned customer service in stylish surroundings
‘One of the tricks in this business is making sure you’re on the customer’s wavelength,’ smiles Ned, manager of The Barbers Club. ‘From our point of view, it’s so important to talk to them and understand exactly what cut or style they want – and occasionally that means reading between the lines.
‘As barbers, we have to judge how and when to make suggestions so that everyone leaves us completely happy. That’s our priority.’
HIGHLY EXPERIENCED BARBERS
Both highly experienced barbers, Emma and her colleague Gasan have the expertise to provide cuts of all styles – from classic to ultra-modern – and for all ages. ‘We always recommend a wash,’ explains Emma. ‘It’s the best way to cut and style hair. Also, we only ever use the highest quality grooming products, such as the Mitch shampoo brand.’
As well as being skilled barbers, Emma and Gasan are warm and welcoming (the coffee is always on) and they take huge pride in what they do. ‘I reckon 80% of our customers are regulars,’ says Gasan. ‘It’s a pleasure to catch up with them. On Sundays, lots of fathers and sons come together – that’s become a family tradition.’
WHAT OUR CUSTOMERS SAY…
‘I recently discovered this place. It’s a little tucked away upstairs in the Hammersmith Broadway mall upstairs. It’s a designer barber but without the designer prices. I was offered coffee when I sat in the chair. Nader was my barber and he did my beard exactly how I wanted! He offered me advice on beard different types of beard oils and was very chatty. I will definitely be back.’
‘Friendly staff and a good place to get a quick and cost effective hair cut.’
‘Always giving me the perfect cut when I need it. Perfect location too above the tube station.’